Voco is an AI voice agent that answers your phones when staff are busy, recognizes your regulars, reads your menu, takes the order, and fires it straight to your kitchen — no human runner needed.
7 days freeNo card neededLive in minutes
During a busy dinner rush, a ringing phone goes to voicemail. That caller hangs up and orders from the restaurant down the street. It happens dozens of times a week — and a lot of owners never see it in the numbers until they look at monthly revenue against call logs.
Voco eliminates the gap. Every call answered. Every order captured. No extra staff.
Voco picks up the moment your line is busy or after hours. The caller hears your restaurant's custom greeting and agent persona — not a generic hold message.
Voco recognizes returning callers by phone number, greets them by name, and reads your live menu. It handles modifications, upsells, and confirms the full order before routing it.
The order fires instantly to your kitchen — via your POS, email, WhatsApp, or dashboard. Your team sees it the same moment a human order-taker would hand over a ticket.
Handles complete orders end-to-end — items, modifiers, quantities, special requests — with full confirmation before the ticket is placed.
Returning guests are identified by phone number. Voco greets them by name and surfaces their order history for a genuinely personalized call.
Snap a photo of your physical menu and Voco extracts every item automatically. Or build your menu in the dashboard and keep it live.
Every phone order appears on a real-time dashboard the moment it's placed. Your team sees it alongside online and in-house orders — one view, no reconciliation.
Orders, revenue, top menu items, top customers, call duration, sentiment scores. Every call is captured; on Pro you can play the recording and read the transcript.
Orders fan out to every channel you choose: dashboard push, email, WhatsApp, and SMS. Each channel is toggled per restaurant — no channel is mandatory.
When a caller requests a human, Voco transfers the live call to your staff instantly. If no one is available, it can text the caller an online-ordering link instead.
Each restaurant gets its own agent name, voice, and greeting. Voco sounds like your restaurant, not a generic call center. Selectable voice options per tenant.
Instead of taking orders by voice, Voco can text the caller a link to your online ordering page — a lighter-weight option for restaurants that prefer to keep ordering digital, while still capturing every caller.
Voco operates seamlessly alongside your current systems from day one—delivering immediate ROI with zero IT downtime or messy migrations. Need a direct sync? Ask our team about custom enterprise data bridges for your specific tech stack.
Kitchen notifications also route via email, WhatsApp, SMS, and kitchen printer — configurable per restaurant, no POS required.
Every plan includes a block of minutes. Go over? A small per-minute rate applies. Month to month with no contract, or save with a yearly plan.
Best for restaurants that already have an online ordering system and want to capture every caller without full voice ordering.
Start free trialEvery plan starts free. 7 days or 50 minutes of answered calls, whichever comes first. No card needed and nothing is charged. Start your free trial
Every plan: extra minutes $0.35 each. Monthly plans: billed each month, cancel anytime, unused minutes carry over, $499 one-time setup fee. Yearly plans: a 12-month commitment billed up front once a year, no refunds for unused months, minutes pool across the year, no setup fee. Cancel from your dashboard: no notice period, no exit fee. Ask about custom volume.
You can upload a photo of your physical menu and Voco extracts every item automatically using vision OCR. You can also build and edit your menu directly in the dashboard — categories, prices, modifiers, dietary flags, daily specials. The agent always reads the current live version.
No. Voco handles calls when your team is busy — during a rush, after hours, or when all lines are occupied. Your staff stays focused on the dining room. Any call can be transferred to a human at any point if the customer prefers it.
Enterprise-Grade Connectivity: Every high-volume restaurant requires a unique operational flow. Rather than forcing a one-size-fits-all integration, we offer bespoke data bridges for our enterprise partners. Voco connects seamlessly with your team today, with custom POS pathways engineered specifically for your workflow upon request.
Voco transfers the live call to your backup number instantly. If no one answers, it can text the caller a link to your online ordering page so they're never left empty-handed.
Yes. Every plan starts with a free trial: 7 days or 50 minutes of answered calls, whichever comes first. No card needed and nothing is charged. When the trial ends, calls go to your mobile until you choose a plan. Start your free trial: your Voco number goes live as soon as you confirm your email.
You sign up yourself at dash.goldenkall.com/signup, which takes about three minutes. Enter your restaurant details and choose the free trial or a plan (a plan needs a card, saved through Stripe), verify your mobile number with a texted code, and confirm your email address. Your Voco phone number arrives by email. If a number isn't available right away, we email you and you get one within one business day. Then add your menu in the dashboard (snap a photo or enter it by hand) and forward your restaurant line's busy and unanswered calls to your Voco number. Your number goes live the moment you confirm your email, so you can be taking orders in minutes. Want a walkthrough first? Book a demo.
Not on a monthly plan. Monthly plans are billed each month and you can cancel anytime. Yearly plans are a 12-month commitment, billed up front once a year, with no refunds for unused months; a yearly plan can't be switched to monthly mid-term, only at renewal. Your included minutes cover the base rate; usage above that is billed at $0.35 a minute. Contact us for custom volume pricing.
Two clicks on your Billing page. No phone call, no written notice, no exit fee. A monthly plan stays on until the end of the month you have paid for. A yearly plan stays on until the end of its year and is not refunded; we email you 30 days before it renews, so it never renews by surprise, and you can change your mind any time before then. Read the fine print elsewhere and you will often find the opposite: cancellation in writing 30 days ahead, a narrow window months before renewal to stop another year starting, a fee of up to half the remaining contract to leave early, or the rest of the year falling due at once.
Try Voco free for 7 days, no card needed. Prefer a walkthrough? Book a 20-minute demo and hear Voco take an order for your restaurant.